FRB Contracting is a family owned and operated company who has been in business in the Kansas City area with over 25 years of combined experience. Because we are family owned, we take a lot of pride in our work and our reputation. To keep both at the level that we demand, we focus on two things – quality work and excellent customer service. Customer service is incredibly important to FRB Contracting. We have created a base of repeat customers that have now become generational. This is a testimony to not only our customer service but also our excellent quality of work.
When FRB does home remodeling project or your tile installation or repair, you can be sure it is done right and that it will last for years to come. Not only that, we back all of our work with a rock-solid warranty so you know we’ll stand behind it. If you don’t know tile, you may not understand how one tile job can differ from another. At FRB, we use the most cutting edge, innovative installation methods available. We also demand quality from the products we use, from the tile itself to the floor leveler, adhesive, and grout. FRB wants to make sure you get the highest quality job with the best, and longest lasting results.
Excellent Customer Service
Good customer service always hinges on good communication. From the beginning of your tile project, through completion, we make sure we are creating exactly what you envision. We start every project with an in-home consultation. During that consultation, we listen carefully to your wants and needs including your budget. Then we create a personalized tile remodeling plan so you know what to expect. We realize there are a lot of choices in tile – porcelain, ceramic or natural stone. You must choose the size and color, take into account the room it is going to be installed in, look at prices, durability, etc. But don’t worry, our tile installation experts will take the time to walk you through your options, show you samples in your home and make sure you make the choice you will be happy with. We are dedicated to providing outstanding customer service so you get exceptional results.
It’s a simple philosophy, really – treat people like you’d like to be treated and give them a quality product. That builds a reputation. A reputation builds referrals. And referrals build more business. We hope you’ll give us a chance to create a tile masterpiece in your Kansas City home and become a customer for life.